Microsoft 365 Copilot Technical Overview for IT Professionals

Course Overview

The Technical overview of Microsoft 365 Copilot for the IT Professional Course, delves into the capabilities of Microsoft 365's AI-powered feature designed to enhance productivity and efficiency within organizations. This course will explore the following key areas:

Microsoft 365 Copilot Features: Uncover the ways in which Microsoft 365 Copilot can streamline tasks across applications such as Word, Excel, PowerPoint, Outlook, Teams (and many more applications!). Understand Microsoft 365 Copilot functionality including content generation, summarization, text refinement and tone suggestions via natural language prompts.

Microsoft Business Chat, an innovative cross-app experience unlocking capabilities to improve information discovery and context across multiple apps including calendar, emails, chats, documents, meetings and contacts. Microsoft Business chat is available to users from Microsoft 365.com, Bing (when signed in with a work account), or within Microsoft Teams.

Microsoft 365 Copilot Architecture: Gain insights into the inner workings of Microsoft 365 Copilot as it harnesses vast language models (LLMs) and organization's data via the Microsoft Graph. Discover the power of Microsoft Semantic Index, a cutting-edge technology facilitating swift and accurate retrieval of contextually relevant information.

Microsoft 365 Copilot Prerequisites and Licensing: Navigate the technical prerequisites and feature enablement necessary for an organization to leverage Microsoft 365 Copilot's potential. Explore pricing and licensing options for both Microsoft 365 Copilot and Business Chat.

How Microsoft 365 Copilot ensures enterprise-grade data security and privacy through integration with Microsoft 365 security and compliance features including Data Loss Prevention, Sensitivity Labels, Defender for Cloud Apps File Policies, Data Access Governance Reports

Microsoft 365 Data Collaboration, Classification and Reporting features to identify and protect sensitive data including Collaboration Insights, Sensitive Information Types, Microsoft Syntex and Microsoft Priva.

IT Professional's Readiness and Deployment Tasks for Microsoft 365 Microsoft 365 Copilot: Understand required the skills and tasks to ready your organization for Microsoft 365 Microsoft 365 Copilot's integration. This includes configuring permissions, managing administrative controls, change management, promoting adoption, and overseeing usage monitoring.

Upon completing this course, you will possess a holistic comprehension of Microsoft 365 Copilot and its potential transformative impact on an organization and requirements as an IT Professional to deploy, secure, manage, promote and support a Microsoft 365 Copilot Deployment.

Prerequisites

• • A very basic understanding of Microsoft 365

Course Content

• What is Microsoft 365 Copilot

  Understanding Microsoft Copilot vs Microsoft 365 Copilot
  Microsoft 365 Copilot features
  

• Demo – Microsoft 365 Copilot functionality

  Demo – Microsoft 365 Copilot functionality
  What is Microsoft Business Chat?
  What are the benefits of Microsoft 365 Copilot
  Will Microsoft 365 Copilot replace my job?
  Microsoft 365 Copilot architecture
  Microsoft 365 Apps
  Grounding
  Microsoft Semantic Index
  Microsoft Graph
  Microsoft Search
  Microsoft AI Content Filtering
  Microsoft Responsible AI checks
  LLM
  Pre and Post processing
  Microsoft 365 Copilot extensibility
  Plugins
  Graph Connectors
  Copilot Studio
  Is Microsoft AI and Microsoft 365 CoPilot Safe?
  Microsoft 365 Copilot Data Residency
  Microsoft 365 Copilot IP and Copyright
  

• IT Professional Readiness tasks for Microsoft 365 Copilot (aka the easy bit)

  Microsoft 365 Copilot Licensing
  Microsoft 365 Apps
  

• Microsoft 365 Copilot Data, Privacy, and Security for Microsoft 365 Copilot (aka the tricky bit)

  How Microsoft 365 Copilot accesses organizational data
  Overview of Securing Data for Microsoft 365 Copilot
  SharePoint Permissions
  Microsoft 365 Group/Microsoft Team Security
  Data Loss Prevention Policies
  Sensitivity Labels
  Data Access Governance Reports
  Collaboration Insights
  Data Access Governance - Site access reviews and applying restricted site access
  Microsoft Defender for Cloud Apps File Policies
  SharePoint Admin Center insights
  

• Demo – Protecting Data using permissions and advanced features

  Overview of Data Classification
  Sensitive information types
  Microsoft Syntex
  Microsoft Priva
  Overview of Microsoft 365 Copilot investigations
  Retention Policies
  eDiscovery and Premium eDiscovery
  Communication Compliance

• Demo – Classification of data and integration with data protection

  Microsoft 365 Copilot adoption and dashboard
  Microsoft 365 Usage Monitoring and Auditing
  Keep up to date with Microsoft 365 Copilot
  Microsoft Fastrack Copilot Support